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1 of 1 found the following review helpful:
Stay away from Danze! Nov 02, 2010
By Steve We built our new home 5 years ago and installed Danze brand plumbing fixtures at the recommendation of our contractor's plumber. The soft touch personal shower (wand) on our Roman tub may have worked a month before failing. We have since replaced it three times, during which time the manufacturer changed the internal working design. (My first clue that there would be additional problems.) Of course, we have had to pay plumbers each time for their work to replace the faucet. And today it still doesn't work. Danze, pretty faucets, they just don't work. We have also had problems with the standard shower fixture in our guest bathroom numerous times. (also Danze) Their customer service department has always been kind. But their product is simply inferior.
1 of 1 found the following review helpful:
Nothing but trouble! Sep 17, 2010
By Amy This is a beautiful faucet. I was thrilled when I opened the package but that is where my excitement ended. We installed this and turned on the water to find the handheld leaked horribly. I called the customer service line and they were very helpful. I had a replacement within a few days. We installed the second handheld VERY carefully for fear the leak was caused by overtightening. However the new part leaked worse that the first. They happily sent us a second replacement that thankfully did not leak. Four months later the handheld is not working. We were able to use it about 3-4 times before the valve broke. It is not leaking, it just won't work, and I really can't seem to find the energy to deal with this horrible faucet again!
based on 2 reviews
Stay away from Danze! Nov 02, 2010
By Steve
Nothing but trouble! Sep 17, 2010
By Amy
